![]() Patients may be required to provide a copy of the EOB from their insurance provider in order to be eligible for the EasyPay program. Failure to forward payment and EOB will result in removal from the EasyPay billing program.When payment is received it will be applied toward the total amount due and the patient will be billed for outstanding deductibles, co-payments or coinsurance under the EasyPay billing guidelines.If the patient receives payment directly from their insurance company, then the payment and a copy of the Explanation of Benefits (EOB) must immediately be forwarded to Genova Diagnostics. If you are a practitioner and would like to access these unique products and services please contact our friendly customer service team or alternatively on Freephone NZ 0800 88 44 33 or AUS 1800 177 959.Once your insurance carrier processes the claim, the patient will be sent statements detailing all payments, adjustments, and remaining patient responsibility amounts, including denials. We are licensed by CLIA, the federal agency regulating laboratories, and by those states requiring individual licenses in addition to CLIA. Based in Asheville and Atlanta, we provide testing services to all 50 states and around the world. Genova Diagnostics is the global leader in medical diagnostic testing, with physicians and patients all over the world using our tests and distributors in over 30 countries.Īt Genova Diagnostics, our goal is to provide our clients with timely, accurate, and dependable test results and support services. We have brought together these talented individuals to focus on making the best strategic and operational decisions to continue the innovative growth of our integrated company. The Genova Diagnostics Leadership Team combines decades of experience in various areas of the healthcare industry, many with an entire career in integrative and functional medicine. To move forward to our shared vision, we will keep our promises. We support and build up each other in times of need. We will be accountable to our patients, providers and each other in doing what we say we will do. Our accountability to serve one another will express our values. We will share and leverage the knowledge we gain. Our culture of learning facilitates continuous personal growth, team development, and process improvement. Our learning organization will continuously improve our knowledge of our patients, providers, colleagues and science. Through our actions and communication, we will continuously improve how the world perceives us. Genova Diagnostics will be valued for our unique and effective solutions. Our leadership in bringing insights to the complexity of health will be recognized by the global healthcare community. To develop new products and services, we will continually improve upon resource discipline and development processes. Our products will address a complex health problem and simplify the decision on the most effective course of action. Our products and services will provide compelling value across the primary care continuum through the best elements of laboratory science, systems biology, and clinical data synthesis. To foster this growth, we will challenge ourselves to innovate. We will continually innovate how we acquire customers, technologies, systems and companies. We will continue to invest in expanding the community of providers, patients and colleagues that benefit from our products and services. ![]() ![]() Our growth is at the core of Genova's history. ![]() The Genova Diagnostics team will improve the lives and well-being of individuals by bringing insights to the complexity of health. The internationally renowned lab is committed to the highest standards and has a team of medical experts who provide consultation to healthcare professionals, as well as a robust array of educational resources, ensuring that physicians order the right tests for their patients. Easy-to-read color graphic reports synthesize test results into actionable information and facilitate physician-patient communication. The Genova Diagnostics team promises to be the best provider of comprehensive and innovative clinical laboratory services for the prevention, diagnosis, and treatment of complex chronic disease.Ĭhronic diseases are often complex and Genova's system-based testing helps physicians develop targeted treatments for their patients. Our dedication to innovation continues to lead us to investigate a variety of new areas to expand our testing base, and providing a comprehensive diagnostic menu from which to serve your patients. Headquartered in Asheville, N.C., Genova Diagnostics is a global clinical laboratory, pioneering a systems approach that supports healthcare providers in the personalized treatment and prevention of chronic disease.
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